Installation Questions - FAQ

Q. What type of grout is best for US Tile?

For our normal sized, sliced and mosaic US Tiles we recommend using a sanded grout. The mini–US Tiles would require an un-sanded version. Grout is available in a wide array of colors. The exact color you choose is a matter of personal preference and also would depend on how you want it to contrast with your existing decor.

Q. When installing the mosaics in the thin set how do you prevent the thin set from oozing up between the Tiles thus preventing space for the grout?

We recommend using a thin trowel for the quickset and only lightly pushing the US Tile into the thinnest to prevent any oozing of the mastic

Q. Can your US Tile be installed directly over my existing Tile/linoleum/brick etc.?

In most cases Yes! You can apply our product directly over your existing Tile.

Q. Do your glazed and polished US Tiles still need to be sealed?

We do recommend sealing all of our products after the grout has been applied. This last step serves to protect the grout and offers an additional layer of protection to the stones as well. Our glazed and polished products do not need to be sealed prior to grouting whereas the natural finish products do.

Q. Before I purchase, I want to know whether US Tile is safe for outdoor use?

Yes! Outdoor spaces are great for our product. We have lots of examples of exterior usages in our photo gallery!

Q. How much grout do I need per square foot of US Tile?

In general, you will need about two pounds of grout per square foot of our regular sized US Tile. Just be sure to check that the grout you're using is suitable for the application of your Tile. Grout is available at nearly any hardware store.

1. Can I use US Tile for my actual kitchen counter, not the backsplash. If, so what kind of sealer would I put on to protect from staining?

   - Yes! You can use it for your counter top. There are a few examples in our photo gallery. We have had excellent results using high gloss stone sealers from DuPont.

2. Is US Tile OK to use in my pool or other exterior application in a cold climate?

   - Our river rock Tile has been used in pools as well as patios throughout the USA without issue due to weather. US Tile is natural stone so it will easily stand up to even the harshest weather!

3. I have a question about using the stones in a hot tub that I will be constructing. Will they be ok to use subjected to the heat and chemicals from the hot tub?

   - Yes! Our Tile will stand up to chemicals and water very well, our customers have used it in everything from showers, hot tubs, pools and more with fantastic results!

General US Tile Questions – FAQ

Q. How can I obtain a sample of your tile?

Samples are available directly through our website! Just click "Get a Sample" or "Add to Cart - Sample". The cost of samples is fully refundable from your final order of $200 or more!

Q. I've seen your US tile on TV and your website but I would like to see it in person before I commit to such a purchase. Do you have distributors in my area where I can view the products?

We don't currently have any distributors in every area but we ship our products nationwide every day. We have a few distributors in California but we keep our retail locations to a minimum to keep our costs low. You can purchase samples of any of our products directly from our website!

Q. How much do you charge for a sample?

Samples are around $10. Each sample is a full 12" x 12" square and the price includes shipping. The cost of up to five samples is fully refundable from your purchase of $200 or more.

Q. Do you sell grout or other installation materials?

No. We don't sell grout or installation materials because it is very easy to find at nearly any local hardware store. It wouldn't be efficient to ship such a heavy product to customers when it is generally available within a few miles!

Shipping & Return Policy – FAQ

Q. Is there someplace near me where I can see your US Tile?

In most cases no. We are wholesalers to the public and don’t have retail outlets in order to keep our cost down. The best thing to do to see our product first hand is to order a sample!

Q. Do you have a store or retailer near me?

In most cases, No. We are wholesalers to the public and don’t have retail outlets in order to keep our costs down and deliver specialty products to our customers at rock bottom prices.

US Tile Care & Maintenance - FAQ

Q. How do you keep the grout from getting dirty? How do you seal the product for use as flooring?

The sealer is what prevents the grout from staining, mold, mildew etc. and also makes it very easy to clean with any mild household detergent. A stone sealer is easy to apply with a sponge or paint roller. We recommend products from DuPont for sealing your US tile.

Q. What is the best way to clean US tile?

The best thing to do is use a mild household detergent and a stiff (but not steel!) brush.